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Refund & Cancellation Policy


 1. No Refund Policy

All professional service fees paid to Tharan Exim are non-refundable, as services involve time, expertise, and processing.

2. Cancellation

  • Service cancellation is not permitted once processing has started.

  • Government fees paid cannot be refunded under any circumstances.


Shipping & Delivery Policy


 Applicable for Document & Service Deliverables

1. Service Delivery

  • Most services are delivered digitally via email or WhatsApp.

  • Physical documents (if required) are sent via courier.

2. Delivery Timelines

  • Digital delivery: As per service completion

  • Physical delivery: 3–7 working days depending on location

3. Courier Charges

Courier charges, if applicable, are borne by the client unless specified.

4. Delays

Tharan Exim is not responsible for delays caused by:

  • Courier companies

  • Government departments

  • Natural or unforeseen circumstances