Refund & Cancellation Policy
1. No Refund Policy
All professional service fees paid to Tharan Exim are non-refundable, as services involve time, expertise, and processing.
2. Cancellation
Service cancellation is not permitted once processing has started.
Government fees paid cannot be refunded under any circumstances.
Shipping & Delivery Policy
Applicable for Document & Service Deliverables
1. Service Delivery
Most services are delivered digitally via email or WhatsApp.
Physical documents (if required) are sent via courier.
2. Delivery Timelines
Digital delivery: As per service completion
Physical delivery: 3–7 working days depending on location
3. Courier Charges
Courier charges, if applicable, are borne by the client unless specified.
4. Delays
Tharan Exim is not responsible for delays caused by:
Courier companies
Government departments
Natural or unforeseen circumstances